Partial Pre‑payment for COD

 

At Sage by Mala, we cherish slow‑fashion craftsmanship and want every parcel to reach a home that truly wants it. To keep cancellations low and prices fair, all Cash‑on‑Delivery orders require a small upfront payment of ₹ 200.

Good news: the ₹ 200 is not an extra fee. It is credited against your order total—you simply pay the balance in cash when the courier arrives.

 

Why ₹ 200 Upfront?

  1. Genuine intent – A nominal advance signals that you really want the piece, cutting down on last‑minute refusals.
  2. Shipping‑cost buffer – If a parcel bounces back unpaid, the ₹ 200 helps offset two‑way logistics.
  3. Sustainable, fair pricing – Fewer fake orders mean we waste less fabric, trim, and fuel—so we can keep our prices competitive for everyone.

 

How It Works

  1. Add to cart – Shop normally and head to checkout.
  2. Select “Partial COD Option” – The portal will prompt you for the partial payment.
  3. Pay ₹ 200 – Pay via UPI / card / netbanking.
  4. Order confirmation – You will receive an e‑mail/SMS showing ₹ 200 paid and the balance due.
  5. Pay balance on delivery – Hand the remaining amount to the courier—done!

 

Important to Remember

  • The ₹ 200 is deducted from your grand total.
  • Decline the parcel or refuse to pay the balance? The advance becomes non‑refundable and helps cover return freight.
  • If an item arrives damaged or incorrect, let us know within 48 hours. We will arrange a replacement or refund—including the ₹ 200—per our Return & Exchange Policy.
  • If we must cancel (e.g., item sold out), the ₹ 200 comes straight back to your original payment method.
  • Standard return rules (7‑day window, ₹150 restocking fee, non‑returnable categories, etc.) still apply once the order is accepted.

 

Frequently Asked Questions

Question

Answer

Is ₹ 200 an extra cost?

No. It’s credited toward your purchase; you pay less at the door.

Why exactly ₹ 200?

Just enough to confirm intent without burdening you—plus it roughly covers one leg of shipping if the box comes back.

When do I pay the rest?

In cash to the delivery partner when the parcel arrives.

Can I cancel after paying ₹ 200?

• Cancel before dispatch → full refund of ₹ 200.
• After dispatch → advance is non‑refundable.

What if I’m not home?

The courier will attempt delivery up to 3 times. Track your package and coordinate with them or notify our support to avoid return‑to‑origin.

Need help?

Email enquiry@sagebymala.com or WhatsApp +91 82874 17084—we’re happy to assist.

 

We hope this small advance makes your COD experience smoother while helping us keep Sage by Mala delightfully sustainable. Happy shopping!